July 2019

Adorn the add-on!

Why are we, the dealers, so scared of offering add-on products? Is it the scaremongering sales processes? Or the mountains of paperwork that follow? Could it be the ever-lingering fear of that unsuccessful claim for that particularly ‘thorough’ customer? Maybe, it’s that you believe the customer has “maxed out on budget”? I have found, more

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You’ve Bought a Mooch!

Back in June I wrote a blog which referenced some events in my early career as a car sales executive. At that time my sales manager was a marvellous character called Steve Wright (no, not that one!). Steve was instrumental in making me a much better and more effective salesperson by coaching & instilling business

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